Legal
Terms of Service
These Terms of Service ("Terms") govern access to and use of the TicNut app, operated by TicNut, represented by its founder Gustavo Gonçalves (contact: contato@ticnut.com). By creating an account or using TicNut, you agree to these Terms and to the Privacy Policy. If you do not agree, do not use the service. The Portuguese version is the legally binding text; this translation is provided for convenience.
What TicNut is: an app for finding gym training partners — matching by training affinity, geolocation check-ins, shared streaks and an AI coach. TicNut is not a dating app.
1. Eligibility
TicNut is intended exclusively for people 18 years of age or older. By signing up, you represent that you are at least 18 and have full legal capacity. Accounts identified as belonging to minors will be deleted.
2. Account and security
- You must provide true, accurate and up-to-date information at sign-up and keep it that way;
- You are responsible for keeping your credentials confidential and for all activity on your account;
- Only one account per person is allowed, for personal, non-transferable use;
- Notify us immediately at contato@ticnut.com if you suspect unauthorized use of your account.
3. Community rules
To keep the community safe and focused on training, the following are prohibited:
- Harassment of any kind, including stalking, intimidation, hate speech, discrimination or unwanted sexual conduct;
- Nudity, sexually explicit or pornographic content, in profile photos, chat or any other area of the app;
- Spam, unauthorized advertising, commercial schemes, requests for money or scams;
- Fake profiles, use of other people's photos, misrepresentation of identity or age;
- Faking check-ins, spoofing geolocation, using bots, automation or exploiting system flaws;
- Violating applicable law or third-party rights (including intellectual property and image rights).
TicNut maintains trust and moderation systems, including one-tap reporting and blocking tools. Violations may result in a warning, content removal, suspension or a permanent ban, at our discretion and without refund of amounts paid, to the extent permitted by law.
4. User content
- You retain ownership of the content you submit (photos, audio, messages, profile data);
- By submitting content, you grant TicNut a limited, non-exclusive, worldwide, royalty-free license to host, store, reproduce, adapt (for example, resizing images) and display that content, solely to the extent necessary to operate, maintain and improve the service. The license ends when you delete the content or your account, except for transient backup copies and legal retention obligations;
- You represent that you hold all rights to the content you submit and that it does not infringe third-party rights;
- We may remove content that violates these Terms or the law.
5. Premium and Premium+ subscriptions
- TicNut offers a free plan and paid subscriptions (Premium and Premium+), processed by the Apple App Store and Google Play through RevenueCat;
- Subscriptions renew automatically at the end of each period (monthly or yearly) at the then-current price, unless cancelled at least 24 hours before renewal;
- Cancellation is done directly in the App Store or Google Play subscription settings — uninstalling the app does not cancel a subscription;
- Prices may vary by region and may change; changes apply only to future periods and will be communicated per store rules;
- Refunds follow Apple's and Google's policies exclusively. TicNut does not process payments or refunds directly;
- Free trials, where offered, convert automatically into a paid subscription at the end unless cancelled before the trial ends.
6. In-person meetups — important disclaimers
TicNut connects people to train. We do not run criminal background checks on users. In-person meetups happen at users' sole risk. We strongly recommend: meet in public places and gyms, tell someone you trust about the meetup, do not share sensitive data (home address, financial details) and report any inappropriate behavior through the app.
TicNut is not responsible for users' conduct inside or outside the app, nor for injuries, damages or losses arising from interactions or meetups between users, to the fullest extent permitted by law. The AI Coach provides training suggestions for informational purposes only and does not replace guidance from certified fitness or healthcare professionals; consult a doctor before starting an exercise program.
7. Limitation of liability
The service is provided "as is". To the fullest extent permitted by Brazilian law — and without waiving non-waivable consumer rights under the Consumer Protection Code (Law No. 8,078/1990) — TicNut is not liable for: (a) unavailability, failures or errors of the app; (b) geolocation check-in accuracy under adverse signal conditions; (c) user-generated content; (d) indirect damages, lost profits or data loss not arising from a failure of the service. Nothing in these Terms excludes liability in cases of willful misconduct or where the law does not allow exclusion.
8. Termination
- By you: delete your account at any time in the app (deletion erases your data in cascade, as described in the Privacy Policy). Active subscriptions must be cancelled in the stores;
- By us: we may suspend or terminate accounts that violate these Terms or the law, or discontinue the service with reasonable prior notice;
- Clauses that by their nature survive (licenses already exercised, limitations of liability, governing law and venue) remain in force after termination.
9. Intellectual property
The TicNut app, its brand, logo, design, code and proprietary content are owned by TicNut. These Terms grant no license to them beyond personal use of the app as described.
10. Changes to these Terms
We may update these Terms from time to time. Material changes will be communicated in the app or by e-mail with reasonable notice. The effective date at the top indicates the current version. Continued use after changes take effect constitutes agreement to the new Terms.
11. Governing law and venue
These Terms are governed by the laws of the Federative Republic of Brazil. For consumer users, the courts of the user's domicile in Brazil are elected, per the Consumer Protection Code. In all other cases, the courts of the controller's domicile in Brazil are elected.
12. Contact
Questions about these Terms: contato@ticnut.com.